Gem State Paper & Supply Company respects the privacy of our customers and visitors; we never sell or rent your personal information. Our privacy policy will help you understand why we collect personal information and how we use it.

The information we collect
· Names
· Adresses
· Email
· Phone Numbers
· Credit/Debit Card Information
· Billing Information
· Shipping Information
· Log Data

How we collect personal information
We collect your personal information including your name, address, email, phone number and credit card information when you make a purchase and or create an account. We also may collect your email address to send you invoices, quotes, promotions that we may be offering, SDS sheets, or other documents pertaining to our company. We may collect Log Data such as, your computer's IP address, browser type, the pages of our site that you may visit, the time and date of your visit, the time spent on those pages and other statistics. We will collect and store your personal information should you choose to register with our site.

Why we collect personal information
We use your personal information including your name, address, email, phone number and credit card information to process and ship your order. Your information will be saved if you have a credit card on file or have created an account with Gem State Paper & Supply Company. If you create an account with us, you authorize Gem State Paper & Supply Company to use your email for promotions or newsletters with an option to opt out of receiving these emails at any time. Log Data is collected to help us optimize our site for a better shopping experience. Registering for our site authorizes Gem State Paper & Supply to create an account in our system which may save your personal information. By creating a charge account, you authorize Gem State Paper & Supply to pull a credit report for credit extension. We do not make personal information available to organizations not related to Gem State Paper & Supply Company. By retaining an account, you authorize Gem State Paper & Supply to send offers and information, end offers and information, introduce new products and services, enroll you in contests, programs, or offers you request, provide you with other services, create and manage your account, provide you with unsolicited offers and information about products and services, analyze the use of our products, services and sites, understand how you arrived at our site, determine the effectiveness of our advertising and enforce our Terms and Conditions and otherwise manage or protect our business.

Terms of Sale
We reserve the right to refuse service. Net due after invoiced delivery and no later than the 10th of the following month. Accounts past due are subject to a "hold" of merchandise or COD on order only. A finance charge of 18% will charged on any accounts past due, which is a monthly finance charge of 1 ½% per month. Returned checks are subject to a $100 charge. Small orders are subject to a small order fee with delivery on our regular scheduled trucks. Delivery on our regular scheduled trucks are made to business accounts with commercial addresses only, will not be left without a signature, and are prepaid unless otherwise arranged with approval from Gem State Paper & Supply. All F.O.B. (free on board or freight on board) orders set for shipment are subject for shipping and handling fees. Backorders will be delivered on the next regularly scheduled delivery after receipt of merchandise once stock has been replenished. All backorders may be canceled or substituted according to demand and availability of product, but not all backorders may be canceled and are subject to a cancelation fee upon authorization.

· No returns after 30 days
· Returns may be subject to a 15% restocking fee and/or freight charges
· Proof of purchase required for returns and credits
· All returns are subject to approval
· No returns for Sale items, close outs, special orders, soiled, stained, or non-sellable items, opened foodservice items, and items not in the original packaging

All Shortages or damaged items must be called to our attention within 48 hours of delivery or receipt of merchandise.

Non-Stock Policy
Please allow 2-6 weeks for all Non-stock items.

Sales Tax
Tax certificate must be on file or sales tax will be charged. All items are subject for review of taxing according to all state and federal regulations.

Registration and Passwords
You may be required to register with Gem State Paper & Supply in order to access certain services or areas of the Site. Your use name and password are for your personal use only. If you register an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

Use of Browser Cookies
We use cookies to help us deliver customized visitor experiences. We primarily use "cookies" to help us determine which information is appropriate to your computer and to maintain your shopping experience. We might be able to determine what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better web visit.

G em State Paper & Supply strives to display as accurately as possible the colors of the products shown on the Site; however, we cannot guarantee that your monitor's display of any color will be accurate.

Links to Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
Gem State Paper & Supply Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Facebook Fan Page
The Company is the Data Controller of Your Personal Data collected while using the Service. As an operator of the Facebook Fan Page the Company and the operator of the social network Facebook are Joint Controllers. Gem State Paper & Supply Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service:

Visit the Facebook Privacy Policy for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

Facebook Insights
We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.
For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.
Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.
For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here:

Voluntary Submissions
Please note that it is not Gem State Paper & Supply's policy to accept or consider any unsolicited ideas or materials of any kind. If you send us unsolicited ideas or materials, we reserve the right to consider these non-confidential and non-proprietary, and we are not under any obligation to compensate you for these in the event that our development of any materials, services or products may be similar to those sent to us. Gem State Paper & Supply Company will treat all information and data voluntarily submitted to us through this site as non-confidential and non-proprietary. We cannot assume responsibility for, nor warrant, the security of any data or communication with this site. However, we will take all reasonable steps to treat as confidential, and use only for internal purposes, any resumes, applications, or inquiries sent regarding potential employment with Gem State Paper, pursuant to our employment policies. You acknowledge that Gem State Paper is under no obligation to consider or respond to such submissions of resumes or applications.

We are an equal opportunity employer.

This site is protected by the copyright laws of the United States. It may contain materials, images, or other items not proprietary to Gem State Paper & Supply Company. No copying, reproduction, alteration display, use, performance, distribution, or retransmission of any materials on this site is allowed without written permission of Gem State Paper & Supply Company or the permission of other appropriate parties. The trade names, trademarks and logos of Gem State Paper & Supply Company, clients or other third parties that appear on this site are the sole property of their respective owners and may not be used without their prior written consent. Visitors are authorized to download, print, and store copies of this material only for personal, non-commercial purposes, provided this Copyright Notice and Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and may not publish, retransmit, or otherwise distribute the material to others or modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

Our websites and mobile applications are intended for a general audience and are not directed toward minors under 16 years of age, and we do not knowingly collect their Personal Information.

Consent and Changes to the Privacy Policy
By using you consent to the collection and use of your information as we have outlined above in our privacy policy. Gem State Paper & Supply Company also reserves the right to make changes to our privacy policy at any time. When we make changes to our privacy policy, we will post those changes to our privacy policy.

Privacy Statement Effective Date: 7-23-2020

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